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Documentation Standards

Status: 🟢 Active  |  Owner: Engineering Enablement  |  Last Reviewed: 2025-Q4


Introduction

Documentation is an engineering discipline. Undocumented code, missing runbooks, and absent ADRs are not neutral — they accumulate cost. Each missing runbook extends incident resolution time. Each missing ADR causes the same architectural decision to be relitigated. Each stale README wastes onboarding time for every engineer who joins the team.

These standards define the minimum documentation requirements for every service and shared component in the organisation. They are verified at the production readiness gate and in the quarterly shared asset health check.


Documentation Ownership

Documentation ownership follows service and component ownership. The team that owns a service owns its documentation. When ownership transfers, documentation quality is a prerequisite: the incoming team must be able to operate the service using only its documentation, without asking the outgoing team.

Document Type Owner Audience Staleness Signal
README Squad New team members, contributors Local setup steps fail
Runbook Squad On-call engineers Alert fires but procedure is wrong or missing
API documentation (OpenAPI) Squad API consumers Client integration fails; consumer files bug
ADRs Tech Lead Future engineers, architecture reviewers Engineers re-debate settled decisions
Architecture diagrams Squad / Architect Reviewers, new engineers Diagram shows components that no longer exist

Documentation as a Merge Gate

The following documentation gaps block PR merge or production deployment:

Gap Gate
OpenAPI spec not updated for API change CI — openapi-diff diff check
No runbook for a new alert Production readiness review
README has no local setup instructions Production readiness review
ADR missing for a significant architecture decision Architecture review / code review
TODO without a ticket reference CI — commitlint rule

What You Will Find Here

Page Intent
Architecture Decision Records (ADRs) When ADRs are required, the standard template, lifecycle states, and a worked example
README Standards Required sections, the freshness obligation, and a full template
API Documentation OpenAPI 3.1 requirements, required fields, publishing standards
Runbooks & Operational Guides Runbook template, location standards, coverage requirements
Diagrams as Code Mermaid and C4-PlantUML standards, diagram location conventions

Last reviewed: 2025-Q4  |  Owner: Engineering Enablement